Terms & Conditions

Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.


The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.


The website owner makes no warranties, representations,statements or guarantees (whether express, implied in law or residual) regarding the website.


Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.
Prices on labelleviesoul.com are subject to change without notice. Please expect to be charged theprice for the LBV merchandise you buy as it is listed on the day of purchase.

Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or contentprovider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies,errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
We as a merchant shall beunder no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiringbank from time to time.

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices,the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.


Anyprovision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only andonly to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Cancellation & Returns

•   You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product. You can cancel one order item within an order without cancelling the entire order if the order contains 2 or moreorder items.

•    For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).

•    Please visit https://www.labelleviesoul.com for more details about our Returns Policy.

Applicable laws
Use of this website shall in all respects be governed by the laws of the state of Uttar Pradesh, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in India country, Uttar Pradesh, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
As per the current guidelines mandated by the Government of India, a customer has to provide the Permanent Account Number (PAN) for all purchases above INR 2 lakh.


•    The winners of contests and giveaways will be selected at the company's discretion.

•   The prizes/ gifts/ giveaways are non-returnable/ exchangeable.
•    Any additional facilities provided by the company to winners and selectees of any contest is at the company's discretion

•    LBV reserves the right to change the terms and conditions of contests/ giveaways without prior intimation.

•    All disputes will be resolved at foryou@labelleviesoul.com

EGVs purchased

•    Electronic Gift Voucher(s) can be redeemed ONLY on labelleviesoul.com

•    Electronic Gift Voucher(s) can be redeemed on purchase of any jewellery products on labelleviesoul.com

•    On the payment page, Click on the tab "I have a Voucher" and enter your Electronic Gift Voucher number for redemption.

•    Multiple Electronic Gift Vouchers cannot be used in a single transaction. Electronic Gift Voucher(s) can be combined with any other payment type on Labelleviesoul.com.

•    Electronic Gift Vouchers are valid for a period of six months from the date of issuance to the recipient.

•    Electronic Gift Vouchers cannot be used to purchase another Electronic Gift Voucher.

•    Payment mode will be Net Banking, Credit/Debit Card, LBV Cash.

•    Electronic Gift Voucher(s) once bought online, shall be considered as sold and cannot be Cancelled, Exchanged or Refunded.

•    If lost or misused, the Electronic Gift Voucher(s) cannot be replaced. Electronic Gift Vouchers are void if resold, and cannot be exchanged for credit(s) or cash and cannot be re-validated once past expiry date.

•    In addition to these Terms and Conditions, LBV Electronic Gift Voucher(s) and their use on our website are also subject to LBV's general Terms of Use &LBV's decision will be final in case of any dispute.

•    LBV may change (add to, delete, or amend) these terms from time to time. Unless stated otherwise, the changes will apply to any new LBV Electronic Gift Voucher. Any Electronic Gift Vouchers that you purchase are for personal, non-commercial use and enjoyment only. The same may be shared with family and friends, but may not be advertised, sold or used as promotional items by the purchaser or anyone else without LBV's prior written consent.

•    All disputes, with respect to the products and services offered in this connection, are subject to Meerut jurisdiction.

LBV Cash

•    Your LBV Cash is valid only for one year (365 days) from the day you receive the same. LBV Cash will expire after 365 days from the day it's credited in your account.

Free Gift

•    All free gifts are treated as discounts.
•    In Case of Partial Cancellation or Returns of Orders with a Free gift, the Amount refunded will not include the discount attributed to the Free Gift.

Other conditions
•    Sign up credits cannot be used for purchase of gold coins

Offer Terms & Conditions

•    Special offer is valid only on select designs on jewellery.

•    LBV may change (add to, delete, or amend) these terms from time to time.

•    All disputes, with respect to the products and services offered in this connection, are subject to Meerut  jurisdiction.